Code of Conduct

In a few words

The “Client Advisor Register” trainings and exams are designed for client advisors registering themselves for the first time in a Swiss client advisor register. Once registered, client advisors must renew their registration every 2 years. The renewal of the registration requires taking a refresher course. The "FINSA Recertification” training is such a refresher course.

Client Advisor Register (First Time Registration)

Each “Client Advisor Register” course and exam includes the topic “code of conduct” covering the regulatory requirements of FINSA. The trainings and exams with other titles than “code of conduct” include specific topics related to the required professional knowledge. The client advisor register may waive the requirement to provide evidence on possessing sufficient professional knowledge, namely if a person is experienced in advising clients and can proof this with a CV and job-references. In such cases the client advisor register only requires proof of knowledge of the “code of conduct”.

Content of the training

  1. Code of Conduct
  • An overview on the FINSA code of conduct provisions
  • Client segmentation
  • Duty to provide information
  • Appropriateness and suitability
  • Documentation and rendering of account
  • Transparency and care in client orders
  • Conflict of interest
Price: CHF 200.-
Duration: 2 heures
Access: 3 month
Available languages:

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